Privacy Policy
Last Updated: September 26, 2025
Elite Reputation Management (“Elite Reputation,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit elitereputationmanagement.com, contact us, or engage with our services.
By using our website or submitting information, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site.
Information We Collect
1. Information You Provide Directly
Contact details: name, email, phone, company, and any messages you send through our forms (e.g., Contact Us, Get Free Analysis, or consultation requests).
Project details: objectives, links, timelines, and other information you share when requesting reputation management, crisis support, or related services.
2. Information Collected Automatically
Usage data: IP address, browser/device type, pages visited, time spent, referring pages, and interactions with buttons such as Get Free Analysis.
Cookies & tracking: We may use cookies, tags, and analytics tools to remember preferences, analyze performance, and improve user experience.
3. Publicly Available & Third-Party Data
Information from public sources (e.g., search results, social media, news articles, and reviews) that may be relevant to an engagement or audit.
How We Use Information
We use your information to:
Provide and improve our services, including audits, monitoring, content planning, and reputation management.
Respond to inquiries and deliver free analyses or consultations you request.
Personalize your website experience and measure site effectiveness.
Communicate service updates, administrative notices, or marketing (where permitted by law).
Ensure website security, fraud prevention, and compliance with legal obligations.
Legal Basis for Processing (GDPR/International)
Where required, we rely on:
Consent – when you submit forms or accept non-essential cookies.
Contract – to deliver requested services or consultations.
Legitimate interest – to secure and improve our website and services.
Legal obligation – when required to comply with applicable laws.
Sharing & Disclosure
We do not sell personal information. We may share data with:
Service providers (e.g., hosting, analytics, marketing, or security providers) under confidentiality agreements.
Legal authorities when required by law or to protect our rights.
Business successors in case of mergers, acquisitions, or reorganizations.
Data Retention
We keep personal information only as long as necessary for the purposes outlined in this policy, including legal, accounting, and service requirements.
Your Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal information.
Restrict or object to certain processing.
Withdraw consent for marketing or non-essential cookies.
Request data portability.
California residents may also request details about categories of personal data collected, disclosed, and the right to opt-out of certain uses under the CCPA.
To make a request, contact us at: privacy@elitereputationmanagement.com. We may require verification before responding.
Cookies & Tracking Technologies
Essential cookies: Required for site functionality and security.
Analytics cookies: Help us understand how visitors use the site and improve content.
Marketing cookies: Track interest in consultations and services (if enabled).
You can manage cookies via your browser settings or, where provided, our cookie banner.
Security
We use appropriate administrative, technical, and physical safeguards to protect personal information. While no system is 100% secure, we regularly review and enhance our security practices.
Children’s Privacy
Our services are not directed to children. We do not knowingly collect information from anyone under 13 (or under 16 in jurisdictions where GDPR applies). If you believe your child has provided information, please contact us to request deletion.
International Data Transfers
If your information is transferred outside your country, we use legal safeguards such as contractual clauses or other mechanisms to ensure adequate protection.
Third-Party Links
Our site may link to third-party websites (e.g., articles, resources, or partner services). We are not responsible for the privacy practices of those sites.
Confidentiality & Discretion
Because we provide reputation management and crisis support, we treat all client information with strict confidentiality and do not disclose identities or case details without explicit permission.
Do Not Track
Our website does not currently respond to “Do Not Track” signals due to the lack of a standard industry approach. You can control cookies and tracking via your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top will indicate the most recent version. Significant changes will be communicated via the site or direct notice where possible.